Privacy is one of M8 System, Inc.’s (“M8 Systems”) core values. Your AIoT irrigation device is important to many aspects of your business. Our aim is to keep your business your business.
Here are some examples of the types of information M8 SYSTEMS may collect and how we may use it:
When you download a software update, connect to our services, contact us or participate in an online survey, we may collect a variety of information, including your organization’s name, mailing address, phone number, email address, contact preferences, device identifiers, IP address, location information, and credit card information, if applicable.
We may validate the information provided by you when creating an M8 SYSTEMS ID when applicable with a third party for security and fraud prevention purposes.
We also collect data in a form that does not, on its own, permit direct association with any specific organization. We may collect, use, transfer, and disclose information for any purpose. The following are some examples of information that we collect and how we may use it:
M8 SYSTEMS’s websites, online services, interactive applications, email messages, and advertisements may use "cookies" and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-specific identifier information.
As is true of most internet services, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data. We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, to improve our product and services. M8 SYSTEMS may use this information in our marketing and advertising services.
It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for M8 SYSTEMS to disclose your information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you, but only where there is a lawful basis for doing so, if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. This could include providing information to public or governmental authorities. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all information we collect to the relevant third party.
M8 SYSTEMS takes the security of your information very seriously. M8 SYSTEMS online services protect your information during transit using encryption. When your data is stored by M8 SYSTEMS, we use computer systems with limited access housed in facilities using security measures. Cloud data is stored in encrypted form including when we utilize third-party storage.
To provide location-based services on M8 SYSTEMS products, M8 SYSTEMS and our partners and licensees, such as maps data providers, may collect, use, and share precise location data, including the real-time geographic location of your M8 SYSTEMS device. Where available, location-based services may use GPS, Bluetooth, and your IP Address, along with crowd-sourced Wi-Fi hotspot and cell tower locations, and other technologies to determine your devices’ approximate location. Unless you provide consent, this location data is collected anonymously in a form that does not uniquely identify you and is used by M8 SYSTEMS and our partners and licensees to provide and improve location-based products and services. For example, your device may share its geographic location with application providers when you opt in to their location services.
M8 SYSTEMS websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties − for example, a third-party app.
Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties. If you purchase a subscription in a third party app, we may offer the ability to create a Subscriber ID that is unique to you and the developer or publisher which we use to provide reports to the developer or publisher that include information about the subscription you purchased, and your country of domicile.
To make sure your information is secure, we communicate our privacy and security guidelines to M8 SYSTEMS employees and strictly enforce privacy safeguards within the company.
When a privacy question or question about information received in response to an access/download request is received we have a dedicated team which triages your contact to address your issue. Where your issue may be more substantive in nature, we may request more information from you. All such substantive contacts receive a response within seven (7), days wherever possible - providing a response on the issue raised, requesting additional information where necessary or indicating that a response will require additional time.
Where your complaint indicates an improvement could be made in our handling of privacy issues we will take steps to make such an update at the next reasonable opportunity. In the event that a privacy issue has resulted in a negative impact on your organization then we will take steps to address that with you.